Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

Hey there! Welcome to Sketch Bakery Etsy page!
This shop is run and designed by Daisy, a Toronto based Digital Designer.
You can also find me on: Ins:@sketchdaisy or FB(Meta): @Sketch Bakery
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Things you may expect after you order from Sketch Bakery:

** International shipping (Ships from USA) *
- If you live outside of USA, delays may occur due to foreign customs and Coronavirus situation(COVID-19)

** Customs duty **
- Most of the products are shipping from USA. Some International buyers might get charged a small fee when package across the boarder, this fee is called Customs Duty. (For examples, if you order from Canada, normally DHL will charge a customs duty fee from buyers)
- //WHAT IS CUSTOMS DUTY?// Customs duty is a charge imposed on goods that are transported across international borders. This charge is not included in the final price of the purchased goods.
- Any customs or import duties may be charged once the parcel reaches its destination country. If customs duty may be charged when crossing the boarder. These charges must be paid by the recipient of the parcel. 

We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Thanks again for your love and support!